Returns & Exchanges

At KISS ANIME OZ, we want you to love your anime-inspired fashion, which is why we offer a 30-day return window for items in their original, unworn condition. If your new gear doesn't fit your style or size, we are committed to making the exchange process as seamless as possible.

Return Process

• 1.
  Initiate Your Request

  Log into your account or use our guest portal to select the items you wish to return and receive a unique Return Authorization number.

• 2.
  Package Your Items

  Securely pack the apparel in its original packaging with all tags attached, ensuring the Return Authorization number is clearly visible on the outside.

• 3.
  Ship It Back

  Drop off your package at any authorized shipping carrier; we recommend using a tracked service to ensure your fashion finds arrive safely back to us.

• 4.
  Receive Refund or Exchange

  Once our team inspects the items, we will process your full refund to the original payment method or ship out your requested exchange within 5-7 business days.